Transforming Lives After Disaster

Shelter is more than just a roof – it’s a home


Shelter is more than just a roof – it’s a home. It’s the foundation for life, for families, for communities.

When disasters and conflicts rob people of their homes, we can’t wave a magic wand to replace what was lost, but we can help create something new. We can provide people with the tools to start the process of their own recovery.

Your support provides shelter that protects families from burning heat, bitter cold, dangerous animals and disease, and so much more. A shelter creates a space where families can have privacy from the rest of the world, where they can feel safety and security in being together.

When people are plunged into crisis, normality is suspended. But good, quality shelter can cut through the chaos. It doesn’t just give people space to heal from physical and emotional trauma, but it gives them roots — roots that go far deeper than a simple tent peg.

Your support is amazing. Your support turns simple items like tents and tarpaulin into the tools that transform lives.

Since ShelterBox began in 2000, your support has helped us provide shelter for more than 2 million people. Two million people who not only have protection from the elements, but a place to call home.

Alf Evan, ShelterBox Operations Manager

How we evaluate our work

At ShelterBox, we don’t just use our past experience to guide our future, but we keep learning, which is why we are experts in shelter. ShelterBox evaluates all of our deployments approximately six months after completion to determine if we met our short-term goals and to learn from the families we serve because we know they are the real experts.

To ensure that we are making the most of your donations, each evaluation is scored in three categories of effectiveness – timeliness, cost, and quality.

A timely response for ShelterBox is one where families agree that the aid arrived at the right time to support recovery. We calculate cost based on the average cost per household including Response Team costs, the cost of the aid, and transportation.

A high quality response refers to one that best achieves the following outcomes: reducing the number of families left homeless, reducing exposure to vector and water borne diseases, alleviating anxiety and stress for families, improved security and personal safety, improved privacy, properly training families to use the aid, keeping households intact and having an overall accountable response.

By reviewing the successes and weaknesses of the response, this enables ShelterBox to evaluate the processes and behaviours of the Response Team volunteers and staff, thereby supporting wider organizational learning and growth.


With over 20 years of experience as a global organization, we are experts in emergency shelter after disaster. We often work in places that others don’t, making sure that we reach families who need support to take the next step in resuming their livelihoods.

From Cameroon to Paraguay, all the way to the Philippines and the Caribbean, we have provided shelter to over 2 million people so far. Your support has made this possible.

Thanks to your incredible support and the help of our partners worldwide, we provided shelter to over 325,000 people in 2023.

We won’t stop until we see a world where no family goes without shelter after disaster. Will you help us?

You can find out more about us here.



Ghulam's Story

Ghulam and her family lost everything in the devastating Pakistan floods in 2022. Learn about their story and recovery after the disaster.

Discovering a safe space after the Turkey earthquakes

Aleu's Story Revisited

We re-visited Aleu to see how the family have been getting on since receiving support from ShelterBox, partnered with Rotary, after the Turkey earthquakes.


Natalia's Story

Discover how Natalia and her daughter fled to Moldova from the Ukraine conflict, and the support they received from ShelterBox.


Samira's Story

Samira and her six children had to flee their home after drought conditions led to conflict. Read their story and how ShelterBox has helped.

The journey to Chad to escape conflict in Sudan

Asiza's Story

Violence caused Asiza and her family to flee their home in Sudan. They arrived in Chad and received ShelterBox aid in Zabout camp.

Bela's Journey to Recovery

Bela’s home was irreparably damaged during the earthquake in Morocco. Read his journey.

Samira's Survival

Samira was home alone when the earthquake struck and her home crumbled. Read her journey.

Khadija's Story

Khadija’s family is changed since the earthquake struck. Read about her family here.

Three Stories from the Türkiye Earthquakes

Read more about Aleu, Celal, and Huseyin and their stories following the earthquakes.


'Kunyumba' - A story of home and recovery after Cyclone Idai

Joined by renowned photographer, Sian Davey, and filmmaker Benn Berkley, we documented Mwalija village’s journey of self-recovery in a project we called ‘Kunyumba’ (meaning ‘home’).

Looking back at our Typhoon Rai response

Thanks to our supporters, we helped nearly 100,000 people after Typhoon Rai hit the Philippines. Let’s look at our response more closely.

2 Million Reasons to Thank You

ShelterBox has supported over 2 million people in their recovery after disaster, all thanks to our supporters! Learn more about our top responses.