Operational Partners

Working in partnerships is in our DNA. We have always focused on building lasting relationships and powerful partnerships so we can support the people who need us in a way that is right for them.

Read more about how we make those operational partnerships work, so we can provide families with the essential shelter they need to start recovering from a disaster.

We are one of the few emergency shelter specialists in the world.

When disaster strikes, communities often need many types of support. Emergency shelter is our focus, but other needs can include WASH facilities (water, sanitation and hygiene), food or healthcare. Many agencies will often come together to add their expertise to a coordinated response.

ShelterBox is recognized in the humanitarian sector for our world-leading technical and specialist expertise in emergency shelter.

Our staff and volunteers have specialist skills that many larger organizations don’t have. We are valued for being flexible enough to work side by side with partners, we provide training not only for the communities we support but also for local partners who will provide longer-term support when we are no longer there.

Every time we respond to a disaster, we always evaluate the quality of our aid by asking families how it has worked for them. By listening to their feedback, we have been able to constantly evolve our shelter aid items to be the most suitable, quality items that people need.

We also provide training for partner teams on how best to use the items we provide. In return, we benefit from our partners’ local presence, their knowledge of communities and their in-country connections.

They have a detailed understanding of exactly where affected communities are and how to reach them. By working as part of a group of agencies, we can collectively better support disaster-affected families.